1. Consent and scope
By visiting or using a FinfoLab website, you agree to this Privacy Policy. If you do not agree, please do not access or use the website.
Your use of the website constitutes consent to the collection, use and disclosure of personal information as described in this policy. This Privacy Policy forms part of the Terms & Services.
2. Information we collect
You may browse some parts of the website without identifying yourself. When you use certain features, register an account, place an order or contact us, we may collect information you provide, including your name, email address, phone number, billing address and relevant payment or transaction details.
We may also automatically collect technical and usage information such as the pages or URLs you visit, referring and destination URLs, browser information, IP address, device details, activity, interests and buying behaviour. Required and optional information may be identified when it is collected.
3. Cookies and similar technologies
FinfoLab may use cookies and similar technologies to analyse page flow, measure promotional effectiveness, improve trust and safety, maintain sessions and provide features or information relevant to your interests.
Most session cookies are deleted when a browsing session ends. You may decline cookies through your browser, although some features may then be unavailable or require you to sign in more frequently. Third parties may place cookies on certain pages, and FinfoLab does not control their use.
4. How information is used
We use information to provide and improve requested services, personalise the website, resolve disputes, troubleshoot problems, collect payments, measure user interest, communicate offers and updates, detect and prevent fraud or unlawful activity, enforce our terms, and administer our systems.
We may analyse demographic, profile and activity information on an aggregated basis to better understand and serve users. IP addresses may be used for server diagnosis, administration, identification and broad demographic analysis. Optional surveys may help us tailor content and user experiences.
Where personal information is used for marketing, users will be given a way to opt out of such use.
5. Payments
When you transact with us, payment and billing information may be collected for processing the transaction. Payment processing may be handled by third-party payment providers under their own terms and privacy practices.
6. Sharing and disclosure
Personal information may be shared with FinfoLab affiliates or related entities to detect and prevent identity theft, fraud and abuse, connect related accounts, or provide requested joint or co-branded services. Such entities may not market to you as a result of that sharing unless you expressly opt in.
Information may be disclosed where required by law, court order or legal process, or where reasonably necessary to enforce our policies, respond to third-party claims, prevent unlawful activity, or protect the rights, property and safety of users or the public.
If FinfoLab or its assets are merged, acquired, reorganised, amalgamated or restructured, personal information may be transferred to the relevant business entity, which will be required to follow this policy for that information.
7. External websites
FinfoLab websites may link to other websites that collect personal information. FinfoLab is not responsible for the content or privacy practices of those external websites.